Acceptable Use Policy

This policy sets out what you may and may not do on the TNS10 platform and when promoting our offers. It forms part of our Terms of Service. Members are additionally bound by the Restricted Practices exhibit of the TNS10 Affiliate Marketing Agreement, which is more detailed and which controls where the two overlap.

1. Obey the law

You must comply, at your own expense, with every law and self-regulatory standard that applies to your marketing. That includes, without limitation:

• Section 5 of the FTC Act and the FTC's Endorsement Guides (16 C.F.R. Part 255)
• The CAN-SPAM Act, and Canada's CASL where applicable
• The Telephone Consumer Protection Act and the Telemarketing Sales Rule, including do-not-call, consent and prerecorded/autodialed message rules
• The Florida Telemarketing Act and Florida Telephone Solicitation Act
• The GDPR and UK GDPR, the CCPA/CPRA, the Florida Digital Bill of Rights and comparable state privacy statutes
• The advertising policies of every platform you use

2. Tell the truth

• Disclose your material connection to TNS10, clearly and conspicuously, wherever you promote.
• Do not make claims that are false, misleading, unsubstantiated, or inconsistent with the merchant's own materials.
• Do not make earnings, income, health, guaranteed-results or investment-return claims without our prior written approval of the specific claim.
• Do not present TNS10 or any offer as multi-level marketing, a business opportunity, a franchise, an investment, a cryptocurrency scheme or a "get rich quick" programme.
• Do not use fabricated testimonials, fake reviews, fake scarcity or countdown timers, fake system messages, or synthetic media depicting a real person without their authorisation.

3. Do not send unwanted messages

• Every address, phone number and contact record you use must have been obtained lawfully and with any consent the channel requires.
• Honour opt-outs and unsubscribes promptly, and scrub against suppression and do-not-call lists.
• Never use purchased, rented, harvested or scraped contact data.
• Never send email with false or misleading headers or subject lines, or without a working opt-out.

4. Do not manipulate tracking

• No cookie stuffing, forced clicks, forced redirects, or pop-unders and iframes that set tracking without a user action.
• No adware, spyware, browser hijacking, toolbar injection, or software that changes a person's browsing without informed consent.
• No self-referrals, employee or household referrals, duplicate registrations, bot traffic, click farms, or proxy/VPN traffic intended to defeat geo-targeting.
• No claiming attribution for traffic you did not generate, and no falsifying, intercepting or overwriting tracking data.

5. Respect our brand and our merchants'

• Do not bid on our or a merchant's trademarks, brand terms or common misspellings in paid search where the offer prohibits it, or use them in display URLs or ad copy in a way implying you are the brand owner.
• Do not register domains, subdomains, social handles or app names that are confusingly similar to our marks, including typosquatting.
• Do not impersonate TNS10, a merchant, a government body or a news outlet, or build pages designed to look like our official properties.
• Do not state or imply you are an employee, agent, office or division of TNS10 or a merchant.
• Do not contact a referred customer in our name or a merchant's, or claim you can resolve their billing, refunds or support.

6. Keep your properties clean

Do not promote our offers alongside, or on properties containing, adult content, hate speech, harassment, violence, illegal drugs or firearms sales, pirated content, malware, or content directed at children under 13.

7. Do not attack the platform

• No probing, scanning or testing the vulnerability of the Site, and no breaching or circumventing its authentication or access controls.
• No accessing an account that is not yours, and no sharing your credentials.
• No scraping, crawling or bulk-extracting data except as a public search engine indexing public pages.
• No uploading malware, and no interfering with the Site's normal operation or with another user's use of it.
• No reverse engineering or attempting to derive our source code.
• No using the Site to build a competing network or to solicit our members or merchants away from it.

8. Uploads

Where the platform lets you upload a file — a recording, an image, a document — you must own it or have permission to submit it, it must not infringe anyone's rights or contain malware, and where it depicts or records a person, that person must have consented.

9. Confidentiality

Do not disclose commission rates, merchant identities, unpublished product information or other confidential information to third parties. Members are bound by the confidentiality section of the Affiliate Marketing Agreement.

10. Reporting

If you become aware of a breach of this policy — by anyone, including one of our members — or you find a security vulnerability, tell us at team@tns10.com. Please give us a reasonable opportunity to fix a vulnerability before disclosing it publicly. We will not pursue good-faith security research that respects these terms and does not access other people's data.

11. Consequences

Breaching this policy is a material breach. Depending on severity we may: warn you; suspend your links and withhold pending commissions while we investigate; reverse commissions attributable to the offending traffic; terminate your account; and pursue indemnification, injunctive relief or other legal remedies. Where a breach involves fraud or exposes us or a merchant to legal or regulatory liability, we may act immediately and without notice.

12. Changes

We may update this policy; the "last updated" date above reflects the current version.